Q&A & RENTAL PROCESS


Your QR Code is Unique

Access your rental reservation documents:

Design Plans, Contracts, Invoices, Receiving Instructions & Final Checklists for Return

are easily located in one convenient online file.

Our contribution is a visual composition,

taking pressure off the planner or host,

in pieces from a comprehensive antique & vintage inventory. 

 Victorian, Art Deco, Camelot mid-century tabletop

heritage collections create event tablescapes

in elevated silver plate, bone china and glass, 

in a stories written in layers

of color, texture and personality,

all in your vision.


2027 Calendar Reservations, Questions & Comments

Our design process is highly personalized. You will work directly with Cher to curate your event's custom aesthetic. Once your vision is finalized, our administrative team will reach out to finalize your contract, deposit, and invoicing.

Is your event rental inventory authentically antique and vintage?

Yes! Well, mostly. We do have some contemporary pieces that are trending in hospitality venues like glass beverage dispensers and large-volume coffee makers. 

Who will I speak to about ordering? Design? The contract and deadlines? Delivery logistics and paying the invoice?

You will chat with Cher about organizing your event's collections.
You will be contacted through a second email address/contact to complete the contract, deposit and invoicing. 

What is the lead time for booking an event?

We ask that the rental contract is finalized two weeks in advance of your event. Because we are a boutique tabletop rental company, our rental reservations per calendar month are strategically limited. Secure your 2027 rental event date by contacting us with the date and 50% non-refundable deposit for our minimum $500.00 order, or $250.00, which will guarantee your reservation date. The tabletop rental design and line-item order can be completed up to two weeks before your event, in your vision, on your timeline. 

How can I see a representation of your antique and vintage inventory?

Everything in our eBay store is available to be included in your tabletop rental plan. But our inventory is much deeper and expansive, with antique and vintage French Limoges, English and Bavarian bone china, with over 60 silver plate serving trays, with over 50 complete coffee services, and in tabletop categories to add unexpected detail and polish to your upcoming event. A visit to our store  is a perfect introduction to our inventory, and may help you decide that our aesthetic is in your event's vision. 

Is there a charge for Cher’s assistance in designing and coordinating pieces for my event’s rental plan?

Cher is (more than) happy to assist in designing and coordinating your perfect tabletop event at no additional charge in your aesthetics and in your vision, from your choice of antique or vintage silver plate flatware to the buffet hollowware, serving trays and coffee service sets.

Will supplies be included for chafing dishes and buffet warmers and other pieces that require a heat source?

Yes! Sterno holders will be loaded with the correct size and type of Sterno. Antique chafing dishes, buffet serving warmers, samovars, teapots and coffee pots with alcohol burners will include the correct alcohol fuel, instructions to fill the burners, and extra alcohol burner wicks. Oh, and silver plate serving trays will be accompanied by correct-sized white paper doilies to line the trays. 

Would you consider “emergency” requests?

Of course! For an established client, we will move mountains to fulfill a special request for that unique piece you need quickly, if we have it in inventory and it's available. 

Is there a minimum dollar order required?

The rental minimum per event is $500 with the exception of the custom-designed picnic baskets and custom Afternoon Tea packages,  both requiring the non-refundable 50% deposit of the total invoice. 

What is the rental pricing structure for upscaling event rental tabletop packages?

Three, four and five-piece antique and vintage silver plate flatware place settings are billed per piece. All other pieces are charged as a percentage of market value. Our antique and vintage inventory cannot be cleaned commercially because of delicacy (bone china) and surface fragility (siver plate). The invoice will include the 15% charge for cleaning and sanitizing, post-venue.

What is the window for delivery and return?

It's a three-day return window: Delivery by courier to the venue room will be scheduled for the day before the event. Pick-up at the same room location will be scheduled the day after the event. If more time is needed, we will extend another day at both delivery and pick-up for no additional fee. A unique QR code will be attached to your tabletop rental tubs with all of the rental order docs, end-of-event care, repacking, and return instructions. 

Tell me about the receiving and return processes for my event rental order.

Sure! We have designed the system to make it easy to receive with easy no-wash return protocol, including unpacking and return packing for courier pick-up. First, we carefully organize and pack your rental order in cushioned tubs and totes. Photos of the order being packed are included along with repacking and return instructions. The intake checklist is also the return checklist, requiring careful piece counting, both at delivery and return packing. Because Lassothemoon Event Rentals inventory would be damaged by washing in commercial dishwashers, after-event protocol is detailed. Silver plateflatware return includes unwashed pieces placed into designated pouches, silver plate hollowware, like coffee pots and butter dishes, will be deposited into provided plastic bags, and bone china is cleared with a rubber or silicone spatula, never wiped or washed, and vertically-stacked in designated tubs for return. We take care of cleaning and sanitizing the entire returned rental order. And, these instructions for clean up and return will be available, too, by scanning the unique QR code that you'll find attached to each transport vessel. Your contract will have exact specifics for courier delivery and pick-up to and from the event dining/event room location, schedules and terms and official contacts. Logistics will be communicated by our team at Director@Lassothemoon-Event-Rentals.com. By scanning yout unique QR code, you'll find all of your event documents, including rental information your contract. And your team can call us with any questions.

Your Unique QR Code & Fulfillment Logistics

Our minimum order threshold is $500 with an added manditory 15% cleaning and sanitizing charge. The delivery radius within the Twin Cities metro area is 35 miles from 55108. Care, repacking and return instructions will be clearly supplied with delivery in hard copy with the rental shipment, and will also have a unique QR code attached to the shippers that will open to all the docs associated with the rental order number. Because our antique and vintage pieces cannot be washed in commercial dishwashers, the bone china is scraped and returned in special bags, provided. Silver plate flatware and hollowware are returned, unwashed, in their designated bags. The return count sheet will be completed by the named responsible contact, and will be attached to the returning shippers. The final inspection and counts will be determined at 72 hours after the collection has been received, and any issues as written by contract will be relayed to you by the directors who are professional experts in logistics, and quite agreeable humans. We'll welcome comments and suggestions, and will look forward to working with you again. 

VENUES


Corporate Event Planners


Museum Gala Coordinators


Private Estate Managers


Historic Catering Venues

Corporate Meetings,  Medical Symposiums, Galas, Client Dinners & Launches 


Elite Event Planners, Curators & B2B


Fine Dining Restauranteurs, Luxury Hospitality & Culinary Events


Private Home-Hosting & Milestone Celebrations